Exchange Policy – ReemRasha
At ReemRasha, your satisfaction is our top priority. While we do not offer refunds, we’re happy to assist you with an exchange if needed.
Eligibility for Exchange:
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Exchange requests must be made on the same day your order is delivered
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Requests made after this period will not be accepted
✉️ How to Request an Exchange:
Email us at care@reemrasha.com with your order details and the reason for exchange.
Please do not send any item back without contacting us first.
🔁 Exchange Conditions:
To be eligible for an exchange, your item must be:
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Unused and unwashed
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In its original condition with all tags and packaging intact
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Free from damage, wear, or alterations
🚫 Non-Exchangeable Items:
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Customized or made-to-order products
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Items that are worn, washed, damaged, or altered
💸 Important Note – No Refunds:
We do not offer refunds under any circumstances. Only exchanges are permitted as per our policy.
For any questions or support, reach out to us at care@reemrasha.com.
Thank you for choosing ReemRasha!
